Client Story Total Aviation

Improving workflow efficiency

Perth is OK!
LocationKastrup, Denmark
SizeMedium to Large Enterprise
Industry
Aviation
TechStack
Laravel

Working with legacy systems

We have all had to work with a legacy system at one point or dive head-deep into unravelling an antiquated and bloated workflow. What if a lack of data integrity and validation errors stopped crucial milestone reports from being executed on time? Total Aviation had run into this problem. When Total Aviation approached us, reports were taking a significant amount of time for staff to generate and could only be performed every month. They needed live interactive data that could significantly reduce the time staff spent generating reports.

Converting to a modern online database

We often need an internet connection and a way to access the local data to convert a legacy system into a cutting-edge, modern online database. One requirement was that the legacy system run in parallel with this new system. We could configure a series of import and export .csv files that kept the two systems in sync.

The results

The modern online reporting environment created by Hatchet has allowed team members across all functions to work more efficiently. Originally designed to assist in evaluating large inventories, Hatchet's workflow support and reporting functionality now spans asset evaluation, repairs, sales, invoicing, collections, risk management, warehousing, and purchasing. The efforts of both parties and our relationship since July 2016 have contributed to the development of this complex database. Total Aviation continuously challenges us with complex business problems in all areas of marketing, sales, and operations within the business.

I have worked with the team at Hatchet for a long time (8 years). They always provide 1st class solutions and service. I am always amazed (but never surprised) by their deep knowledge, willingness to find a way and speed. I will certainly work with them for many years to come.
David O'Donnell
David O'DonnellTotal Aviation