Question 1

What technical stack does Hatchet use for software development?

Accepted Answer

Our first choice is to use open-source software development tools. We’ve found that the following stack, albeit it’s not appropriate in every situation, works best for our clients: Laravel: A modern open-source framework voted the best for 2022, has given us the tools to create the best apps for our clients. Laravel is written in PHP, which powers Facebook and 78% of the internet! VueJS: Our front-end web developers love to give users that feeling, and they can’t get enough of it. It communicates directly with Laravel to deliver actions seamlessly, eliminating endless page refreshing and presenting immediate information to the user. AWS: As AWS-certified Solutions Architects and DevOps Engineers, our team prefers to roll out your solution into a safe and secure Enterprise-grade, scalable, and highly reliable architecture. And more…

Question 2

Why choose custom software over an off-the-shelf solution?

Accepted Answer

Custom software is far more flexible and tailored to unique business requirements. As businesses grow, they often reach the technical limits of off-the-shelf software. This offers zero competitive advantage, as all their competitors often use the same or similar platforms. A Hatchet custom software solution directly addresses your business needs, has a strong, capable team supporting its evolution, and is coded in industry standards. These open-source frameworks don’t lock you in.

Question 3

How much does it cost to develop custom software?

Accepted Answer

In general, small projects tend to run in the $25-50K range; medium are around $50-100K, and large software applications are $200K+ Projects tend to scale according to functionality and complexity. Projects that require multiple platforms and complex business logic will require a larger investment in UX/UI, backend development, and quality testing.

Question 4

What software methodology do you use?

Accepted Answer

We follow agile development principles and have small, dedicated teams of designers, developers, and quality testers to ensure you get an effective, cohesive product. We also follow the minimal viable product (MVP) development principle, staging development cycles iteratively to avoid costly code rewrites and ensure development progresses according to your needs.

Question 5

How secure is custom-built software?

Accepted Answer

Our custom software solutions prioritise security, using peer-reviewed frameworks and encryption to protect your data. Hatchet always considers security first when developing your custom software. Widely used software, such as operating systems and their packages, is usually the priority of attackers and, as a result, is subject to constant security updates. Custom software receives less attention because it is closed source. We do not disclose your source code to the world, and only you and whomever you grant access to have access to this code. Hatchet uses application frameworks such as Laravel, which are peer-reviewed and tested and offer out-of-the-box security for common vulnerabilities like cross-site scripting and request forgery, SQL injection, permission elevation attacks, and brute force attacks by throttling requests. We also use web application firewalls in some instances, and we have a heavy focus on encrypting data in transit as well as at rest.

Question 6

Is your software development team local?

Accepted Answer

We strongly believe that West Australian entrepreneurs and businesses should have access to local, world-class software development teams. It’s unfortunate that in recent years, the Perth market has been commoditised and outsourced. This has resulted in a skill drain and inferior solutions for local services. We’re bucking the trend. When you work with Hatchet, you’ll meet the team that writes the code, and they’re never more than a phone call away. It’s as simple as that.

Question 7

Do you work with non-profits or startups?

Accepted Answer

Absolutely. We proudly support startups and non-profits with flexible and responsive development services. As a purpose-driven organisation, our work for startups and not-for-profits is amongst the most proud of ours. We understand how crucial it is for these organisations to work with a flexible, trustworthy, and responsive development team that will not let costs and timeframes spiral and impact their mission.

Question 8

Are there any licensing costs associated with your work?

Accepted Answer

We firmly believe in open-source software, so we tend to avoid licenced solutions. As such, there are no licensing costs to use the web server software that we primarily deploy, the database server software that hosts your database or the software that we use to build your application. There are no per-user or per-CPU core licencing costs like in some other types of software. In some projects, and depending on your requirements, you may wish to add a package that manages your mailing lists, where you still self-host it and don’t outsource it, or a package that manages connecting the leads on your website to your CRM. These packages are generally developed by others, and for us to integrate them, we will quote you on what other developers are selling their software for, either on a one-off or a subscription basis.

Question 9

What about ongoing or maintenance costs?

Accepted Answer

Your software will likely sit on a public cloud provider such as AWS Azure or Google Cloud, to name a few. There are ongoing costs associated with storing your data here, running your web and database servers and storing your backups. There may be ongoing costs associated with SMS or Phone call credits, sending a large volume of emails or hosting and streaming data-heavy content such as video to thousands of users. These costs depend on what you want your software to do, and we will do our best to estimate them and provide you with a fixed fee based on your expected audience size. Sometimes, you may need to scale your application, and we can do that, too. Your costs will scale with the number of users and data in your application. Maintenance is another aspect, and we generally recommend a particular number of hours are spent doing updates and maintaining of small 15-minute features or changes to your software each month. We will estimate the number of hours we expect to need each month. Still, these will always bank up as credits that expire 3 months later, so if you do very little maintenance to your application one month, your credit will roll over to the following month. We will also estimate what we typically see our customers spending on applications of your size each month on developing new ideas and features that were not in the original scope. Once you are actively using your application you’ll immediately see the future possibilities and where you can take it, and have a lot of suggestions for new features to automate different parts of your business.

Custom Software Development Perth

Innovation Meets Expertise

Software experts delivering exceptional products

Software Development

Database Applications

API & Systems Integration

Why Choose Us?

Our Approach

Our Software Development Process

Discovery Phase

Design and Planning Phase

Development and Testing Phase

Launch and Maintenance Phase

Our Software Development Process

Discovery Phase

Design and Planning Phase

Development and Testing Phase

Launch and Maintenance Phase

Curiosity fuelling creativity to build better solutions and experiences for future focused businesses

Streamlining a Reporting System

Creating better solutions locally and globally

A collective of sharp-minded creators bound together by a shared curiosity to build better

We love solving complex problems

Collaborative Approach

Innovative Solutions

Customer-Centric